Frequently Asked Questions
What time do I need to arrive by?
If you are an onsite team member, please arrive between 9:45 am - 10:30 am. Regional Property Managers should arrive between 9:00 am - 9:30 am.
How do I ensure I am paid for my time at the event?
Please ensure you or your direct manager enters your time as Admin. Time will be billed back to your property.
Am I required to attend?
All Southern California team members are encouraged to
attend the Excellence Awards event. Community Managers may arrange an alternate day for team members regularly scheduled off on Thursday, April 18th.
What about maintenance on-call?
CMs should coordinate with their service team to ensure protocol is in
place for on-call maintenance.
Can we close the on-site offices?
Communities can close their offices to attend the event with the Senior
Director's approval. Please check with your Regional Manager for approved hours. Please utilize approved office closure signage.
What is the address of the venue?
Location: OC Fairgrounds - Costa Mesa Building
88 Fair Dr. Costa Mesa, CA
What about parking?
Parking: Carpooling is strongly encouraged Self-parking is covered by Greystar. When you arrive, please follow the signs for Self-Parking (as referenced in the bird's eye view map on the Location page).
Please enter the parking lot through Gate 1 and park in Lot A or Lot B ONLY.
Where is the COSTA MESA Building?
How will I get my name badge?
PLEASE LOOK FOR YOUR RPM: Your name badge, meal ticket with your chosen menu item, and dietary restriction cards (if applicable) will be distributed by your respective RPMs to your Community
Managers.
What am I allowed to bring for Team Spirit?
Be ready to show your team spirit! Hand clappers, soft noise makers and enthusiastic cheers are encouraged; loud noise makers, fog horns, trash cans, instruments, etc. will need to be left behind.
Team spirit signs are certainly welcome and encouraged. Let’s prepare to show our So Cal Spirit.
What should I wear?
Coachella is an annual music festival held at the Empire Polo Club in Indio, California, featuring music on multiple stages. The Coachella Valley Music and Arts Festival began in October 1999 as a two-day festival. As you dress for the celebration, think of past music festivals and the creative and fashionable conscious ways attendees
dress for this event.
While we encourage creativity, we value safety and
good judgment. Attire is subject to Greystar guidelines and should not be obstructive or offensive. And it should be in good taste. Think, “Could I wear this to the office”? Teams are encouraged to dress in themed attire; however, it is not required. Please note attire is not reimbursable.
See attire ideas below.
Other questions?
Send a Teams message to Jenna Shepard, Monique Lott or Ashley Zolezzi or email your People & Culture team at capeopleculture@greystar.com
Please review all FAQ pages first.